The ING International Survey Financial Empowerment in the Digital Age offers some answers, as survey lead author and ING senior economist Ian Bright explains.
On time banking
Bright says the survey of almost 12,000 people in 12 countries shows most of those using mobile banking actually do so most often in their own home.
“No matter which location they chose to do their banking at, our ‘mobile bankers’ are feeling the benefits,” he says.
Changes include checking account balances more often (84%), feeling more in control of money (66%) and paying bills on time more often (62%).